3 ways business intelligence can hurt your projects

Business intelligence can help companies gain insight into past performance for future improvement, though there are potential drawbacks to using BI tools for projects.


Image: iStock/Jacob Ammentorp Lund

Business intelligence (BI) tools help companies gather, analyze, and report important information. The potential benefits to using BI tools include:

  • Improved data quality; 

  • Faster and better decision making;

  • Increased confidence; and

  • More reliable reporting and results.

And yet, some companies may achieve less than optimal or even dismal results from their business intelligence tools. Why? Here are three ways that business intelligence can negatively impact your project.

SEE: Project failure: 10 excuses your boss doesn’t want to hear (free PDF) (TechRepublic)

Project teams’ insufficient understanding of business intelligence tools

By using business intelligence tools, project managers can learn essential information that helps their companies gain a competitive advantage. This does rely on a team’s ability to effectively leverage business intelligence tools. 


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Bridging the IT/business gap in business intelligence projects

Solution provider takeaway: Consultants can guide their customers toward successful business intelligence projects by fostering cooperation between IT and business departments and following best practices.

Business intelligence (BI) projects face a unique challenge for success: acceptance by your customer’s business users. Unlike pure technology projects, where metrics such as transaction processing speed or uptime are measures of success, or with the implementation of a new order entry system, where the user base has no choice but to use the application, BI applications often replace an existing information delivery process. But since the success of a BI application is measured by the value the business users derive from it, a BI implementation project won’t be complete until the business users give their blessing by actually using and trusting the system.

No matter how much faster, cheaper, more accurate or easier a new BI application is, people naturally resist change. While the

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Benefits of Business Intelligence – 2,500 Projects Analyzed

For years, organizations adopted BI and analytics technologies to achieve greater efficiency from business intelligence. With BI accessibility still limited due to license restrictions or product fit, companies have not yet conquered these early goals.

Despite this, many organizations are moving ahead on a new wave of business intelligence initiatives focused on predicting where to best steer the business. Because the folks responsible for steering the company primarily work in marketing and product development, these departments will gain influence in prioritizing requirements and selecting BI products.

Therefore, it comes as no surprise that results from The BI Survey 16 indicate a broadening scope in the vision and goals for current business intelligence investments.

Though reporting and dashboard capabilities remain core staples of a BI portfolio, this rising wave of BI investments is aiming for exploration involving new data types and new sources, including integration within companies’ commercial offerings. These product

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