Business Intelligence vs. Operational Intelligence
May 5, 2011
By David Kelly and Heather Ashton
Insight is everything in business. Having the right tools to optimize business processes is the wish of every business analyst. While business intelligence as a discipline has existed for many years in enterprise computing, operational intelligence has emerged in recent years as the hot-button area for driving business optimization.
The goal of operational intelligence (or business process intelligence) is to provide business analysts with real-time data related to business processes and activities as they are executed. This real-time information can then be used to optimize business processes by enabling them to make changes midstream to avert an interruption or avoid a bottleneck.
There are many different types of solutions on the market that attempt to provide business analysts with this operational intelligence. One that is worth taking a closer look at provides a very