“Business intelligence (BI) is an umbrella term that includes the applications, infrastructure and tools, and best practices that enable access to and analysis of information to improve and optimise decisions and performance”
Institutions require access to accurate, timely and meaningful information about their core businesses and the environment in which they operate if they are to adapt and thrive in a fast-moving environment.
This can prove challenging due to a range of factors including available resources, internal data issues and the complex area of external data from countless sources. Staff may also not have the relevant skills to obtain, analyse and present data in a meaningful way.
What you can do
Find out more about business intelligence systems
BI systems can help institutions gather information and present evidence on which to: plan for the future, benchmark different aspects of their performance against other institutions,